LEGAL

Terms & Conditions

Effective date: May 26, 2026 · Last updated: May 26, 2026

These Terms & Conditions (“Terms”) govern your use of the New Care Medical & Wellness Group website and related communications. By accessing our website, booking services, or opting in to text messages, you agree to these Terms.

Medical disclaimer: Information on this website is for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with questions about a medical condition. In an emergency, call 911.

1. Use of Website

You agree to use this website only for lawful purposes. You may not attempt to gain unauthorized access to our systems, interfere with site operation, scrape content without permission, or use the site to transmit harmful or unlawful material.

2. Appointments and Services

Online booking requests and website forms do not create a provider-patient relationship until confirmed by our practice. We reserve the right to refuse or reschedule appointments according to clinical, operational, or safety considerations. Fees, insurance coverage, and payment terms are communicated at the time of service or as otherwise disclosed by our staff.

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is owned by or licensed to New Care Medical & Wellness Group and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4. SMS Text Messaging Program Terms

By providing your mobile phone number and opting in, including by checking an SMS consent box on our website, completing a paper or electronic intake form, verbally authorizing our staff, or texting a keyword to our practice number, you agree to receive recurring automated text messages from New Care Medical & Wellness Group at the number you provided.

Program description

Messages may include appointment reminders, scheduling updates, care instructions, billing or insurance notifications, health education, and promotional offers related to our services.

Consent

  • Consent to receive marketing or recurring automated texts is not required as a condition of purchasing any goods or services or receiving medical treatment.
  • You confirm you are the account holder for the mobile number provided, or that you have permission from the account holder.
  • You must be at least 18 years old to opt in to marketing text messages, or have consent from a parent or legal guardian.

Frequency and charges

  • Message frequency varies depending on your appointments, care plan, and preferences. You may receive approximately 2–8 messages per month, and more during active treatment or scheduling periods.
  • Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Opt-out and help

  • Reply STOP to any message to cancel SMS communications. After opting out, you may receive a one-time confirmation message.
  • Reply HELP for assistance, or contact us at (786) 656-0428.
  • You may also opt out by calling our office during business hours.

Carriers and delivery

Wireless carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. carriers; availability may vary. T-Mobile is not liable for delayed or undelivered messages.

Privacy

We handle mobile information in accordance with our Privacy Policy. Mobile information will not be sold or shared with third parties for their own marketing purposes.

5. Email and Phone Communications

By providing your email address or phone number, you authorize us to contact you regarding appointments, care, billing, and, where permitted, promotional communications. You may unsubscribe from marketing emails using the link provided in those messages.

6. Third-Party Services

Our website or practice may reference or integrate third-party tools such as payment processors, financing partners, or scheduling platforms. Your use of those services may be subject to separate terms and privacy policies maintained by the third party.

7. Disclaimer of Warranties

This website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, New Care Medical & Wellness Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or communications services, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless New Care Medical & Wellness Group, its providers, employees, and agents from claims arising out of your misuse of the website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Disputes shall be brought in the state or federal courts located in Miami-Dade County, Florida, unless otherwise required by applicable law.

11. Changes to These Terms

We may modify these Terms at any time by posting an updated version on this page. Continued use of the website or SMS program after changes become effective constitutes acceptance of the revised Terms.

12. Contact Information

New Care Medical & Wellness Group
7920 NW 154 St, Suite 110
Miami Lakes, FL 33016
Phone: (786) 656-0428
West Palm Beach: (561) 493-3114

Related policies: Privacy Policy · Accessibility Statement